Varilight Dimmer: Cant Connect to SUPLA-XXXXXXX network

gordeex
Posts: 1
Joined: Sat Nov 11, 2023 4:43 pm

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Hi,

At the start of setting up I put the dimmer module into config mode and see the SUPLA-xxxxx network but I can't connect. Every time I get a message which says Unable to connect to ....

I've tried with an iPhone 15 max with the latest version of the IOS dev beta but also an iPhone X with IOS 16. I've also tried to connect via that Macbook and a Windows laptop. I've completed a soft reset on both iPhones as well.

I should say that I'm in a complex apartment building. At the moment I can probably see around 12 SSIDs.

Has anybody suffered the same fate? I did wonder if I unscrewed the plate and exposed the modules, the signal would be stronger.

Anything else anybody could suggest? TIA
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pzygmunt
Posts: 20302
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
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Do you have a Tenda router? If you don't have one, maybe a neighbor? If this is the case, you must first take the dimmer out of the Tenda router's network range and update it. Only after the update try again for yourself.
SUPLA.... Nareszcie w domu.

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