Can't update row-01

[Perec]

Hello! Tell me how to update the row-01 firmware? The device has connected to the cloud. In the web settings 192.168.4.1 I selected the update, but the device was not updated, what should I do?

[pzygmunt]

Did you change "Firmware update" to "YES", save and restart the device? If so, send me the account email address in a private message. I'll check the logs.

[Perec]

yes, I did that, devices row-07, slw-01, pnw-01 were updated successfully, but row -01 was not

[pzygmunt]

The logs indicate that this device has an incorrectly set memory format. You should have it replaced by your dealer. This is a manufacturing defect.

[Perec]

Ok

[Perec]

Good afternoon, tell me, is there a manual for flashing the firmware of a device with this problem? I found the firmware on the website, what address should I flash it to?

[pzygmunt]

The ROW-01 housing cannot be dismantled. Opening it means its destruction.

[Perec]

The device was bought a long time ago and the warranty has expired. I took it apart, there is nothing complicated there and nothing broke, we flashed it with a third-party firmware, the device starts, but I would like to load the native firmware, that's why I ask you how to flash it with the native firmware.

[pzygmunt]

https://updates.supla.org/download/zam_ ... .sdk3x.bin

[Perec]

Огромное спасибо!!!!