App not showing data

[stuartmlambert]

Hi my app has stopped showing cloud data for the radiat

Code: Select all

or. Last data shown is June. Won't who anything for July. Radiator is working as normal, controls for auto or manual etc are all normal. But it isn't reporting data to cloud. Help!

[pzygmunt]

Which app version do you have?
Android/iOS?

[stuartmlambert]

App is 25.06. Android. Functionality seems fine except no visual display of history any more. See screenshot.

[Broady]

This is the same for me on the Android app
Data not showing for available period
App is up-to-date

[pzygmunt]

There will be a cloud update that will resolve the issue.

[mipolansk]

Update already released. Could you confirm, that your chart is working back?

[Broady]

Samsung Android user here and I'm not getting the chart data either. Just checked again tonight

App appears to be up to date according to Play Store : Version 25.08 Last updated on 06 August 25

It's working fine on my partners iPhone

[mipolansk]

Thanks for feedback. We will check Android App. We worked last time to improve a bit charts for Home+ Heater and beginning next month we'll release new version where charts are moved to additional tab. After that everything should work fine on both platforms.

Simulator Screenshot - iPhone 16 Pro (18.4) - 2025-09-25 at 10.04.59.png