Adding channel groups

[Lovett]

I’m hoping someone has come across this issue before and can help.

I am trying to add 2 new channels to a group, but am being told I have no more channels to add. I can’t even create a new group from scratch in order to incorporate them. I can see these 2 new channels under devices/channels so they definitely exist.

Attached are screen shots of the message I’m getting when I either try to create a new group from scratch, or add a channel to an existing group.

[pzygmunt]

Hmm... You should have that option. We're checking....

[Lovett]

Don’t suppose you’ve magically found a cure for this? Waking up early to turn on 3 out of 11 radiators isn’t ideal

[Lovett]

I’ve come back to this to set up new schedules following a change to our internet provider. I have removed and connected our radiators no problem but I now can’t add a channel so have no way to automate our heating.

I am increasingly frustrated with the difficult navigation and lack of technical support. I just want to heat my home!